Complex systems,
made human.
I lead design and research teams side by side with product and engineering, from public health to AI-enabled care, at global scale. Most recently UX/UI Engineering Associate Director at Zimmer Biomet.
Work I’ve led
How I set the direction, aligned the teams and stayed hands-on through the outcome.
Optimizing care delivery with AI
Led a design and research team on AI-enabled care, then built Cora: a dense recovery handbook as one plain-language conversation.
Self-serve onboarding & activation
Spearheaded a six-function redesign of dense genomic-cloud workflows into a self-serve console in 20 days.
Unifying a fragmented product journey
United five teams on one platform, merging five city-operations systems customers now learn once.
What changed on teams I led
Four results, in plain terms: what moved, where, and why it mattered.
See how I work with product →From the archive
An earlier project, shown with its original 2015 screens
Making fluoride data clear for the public
CDC’s “My Water’s Fluoride” app, redesigned mobile-first with two rounds of usability testing, plus how I’d build it today. +45% engagement, and tasks took half the time.
More work
Full stories available on requestDon’t take my word for it. Watch Cora work.
A working AI recovery assistant I designed and built in a Maven AI course. No employer data or designs. Read the case study →
Try the live prototypeEvery project is different.
The focus on the user never changes.
I shape every plan around timeline, budget, resources, constraints and access to users. Through all of it, the people using the product stay at the center. How I work with product →
Design for the most vulnerable user.
Let evidence settle debates.
Build what outlasts the launch.
A design leader who builds teams and stays close to the work.
“Technology should adapt to people, not the other way around.”
My UX origin story began during college at Kroger, the grocery chain, helping confused shoppers through the first self-checkout machines. Today I lead, coach and grow designers and researchers, making complex technology work for people. I build teams where people feel seen and keep growing. That’s what makes the work better, and it outlasts any one project. I’m drawn to work where good design makes a real difference in people’s lives.
What people say
“Casey's redesign is a major game changer that will allow us to renew and win more contracts!”
genomics platform
Knowledgeable, insightful and incredibly humble … always asking the right questions with genuine curiosity. Casey has my highest recommendation!
former teammate
I would recommend Casey to any team looking for a strong user researcher … Casey wrote a comprehensive report that covered my team's regulatory needs.
former teammate
Highly professional, focused and detail oriented. Despite the challenging deadlines … he never failed to deliver in time.
former teammate
Casey has been a great colleague to work with … found a way to build relationships amongst a dispersed team, not always an easy task.
UnitedHealth Group
You are a true asset to UXDS, always there to offer assistance, and truly a team player.
Illumina
[Casey] also flagged potential privacy and legal considerations that I hadn’t considered … giving my team and me a clear direction for moving forward.
coaching client
A little personality
I travel to distant places to see how other people live, learn and solve everyday problems. It’s the same curiosity I bring to research and design. Kayaking under Château de Chenonceau, a castle built in 1514 that I first drew in grade school, was a dream come true.
Hiring a design leader? Let’s talk.
Open to design leadership roles: remote, hybrid or in San Diego.